Policies

Information and Policies

General


 - Check In between 4 P.M. and  9:30 P.M. Should your arrival time however be later, please inform us ahead of time.   Check Out 10:30 A.M., unless other arrangements have been made. You may choose to pay with cash, Credit or Debit Card at Check In.

- No Alcohol shall be consumed on the property, other then, in your room, on the decks or a marked designated area.

Smoke / Scent and Pet Policy

- We have developed severe allergies to smoke, second- and third-hand (residual) as well as strong fragrances / scents and ask that you consider this before you arrange a booking with us.

We welcome the opportunity to discuss this with you. However If you are a smoker, even lingering smoke will cause an allergic reaction for us.

Sorry, we are also unable to accommodate pets due to our allergies.

Inn

Reserve

- To reserve a room a Credit Card is required. A Credit Card is also required at Check In.  A security hold may be placed on your Credit Card at that time. We accept Visa and Master Cards .

- You will be asked to provide details on the number of guests, and this will be confirmed at Check In. We ask that the number of guests in all Chalets is the number Registered with us, at Check In,  after 10:30 P.M. each evening

Extra Person

 -  All rates are based on double occupancy. Some rooms can accommodate an extra person under 12 years;  an extra charge is applied @ $18.50 this includes full breakfast.

Cancellation

 -  all reservations may be subject to a minimum $10.00 handling fee if cancelled.

 

-   If cancellation is made within 48 Hrs or less from the date of arrival, a one day rate may be charged to your Credit Card.

- The full reservation value is due at the time of check in. If the tenant decides to check out earlier than the intended stay and IF we are able to re-book the unit for the remaining time, 50 % of the daily rate will be refunded to your credit card.

-  There may also be a  specific Cancellation Policy, or Deposit required for your Reservation, which will be Confirmed with you at time of Booking!


Cabins/Chalets

Reserve


- To reserve a Chalet a Credit Card is required. A Credit Card is also required at Check In.  A security hold may be placed on your Credit Card at that time. We accept Visa and Master Cards .

- You will be asked to provide details on the number of guests, and this will be confirmed at Check In. We ask that the number of guests in all Chalets is the number Registered with us, at Check In,  after 10:30 P.M. each evening

Extra Person

 -  All rates are based on double occupancy.

- Chalet Ash can accommodate 2 adults and 2 children.

- Chalet Tamarack can accommodate 4 adults and 2 children.

- There is a  $12.50 charge per additional person (adult or child).

Cancellation

 -  all reservations may be subject  to a minimum $10.00 handling fee if cancelled.

 - If cancellation is made within 14 days of arrival, a one day rate may be charged to your credit card.


-   If cancellation is made less than 48 Hrs from the date of arrival, the total booking value may be charged to your Credit Card.

- The full reservation value is due at the time of check in. If the tenant decides to check out earlier than the intended stay and IF we are able to rebook the unit for the remaining time, 50 % of the daily rate will be refunded to your credit card.

-  There may also be a  specific Cancellation Policy, or Deposit required for your Reservation, which will be Confirmed with you at time of Booking!
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Groups

-  We do not accept Group Bookings, our Guests are asked to contact us to Book or Confirm any Reservations directly.

-  If you are planning a wedding or family get together, contact us with the details, we would be pleased to help with your groups accommodation plans.

General

 -  Please note: we are a Smoke free Property, absolutely no smoking  in our Chalets, Inn  or associated decks;  generally, we are very sensitive to 3rd hand smoke as well as allergic to any scents / fragrances "Duftstoffallergie",  (e.g. parfumes etc.)

 -  we are also a Pet free Vacation Destination.

 - Check In between 4 P.M. and  9:30 P.M. Should your arrival time however be later, please inform us ahead of time.   Check Out 10:30 A.M., unless other arrangements have been made. You may choose to pay with cash, Credit or Debit Card at Check In.

- No Alcohol shall be consumed on the property, other then, in the Cabin/ Chalet, on the decks or a marked designated area.


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Visitors

- for your safety as well as others, all Visitors are asked to Register on their arrival and asked to leave the property by 10:30 P.M .

Find us easily on Rt 311 between Truro and Tatamagouche

Click on the Goggle Map Link (Location) below

For German speaking Visitors

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